Refund Policy

This document defines the policy and procedure of refunds for purchases made of the PointData Products, whether it be via direct sell of Reports or via an API or subscription(service).

If there is a problem with the Products, PointData may provide a replacement or refund (Remedy), but this will depend on the problem.

What problems will PointData remedy:

A Product is faulty if:

The consumer is not entitled to a refund when: